At Dev Motors we strive to ensure customer satisfaction by providing high-quality automobile spare parts. Please review our refund, return, and exchange policy below:

1. Eligibility for Returns or Exchanges

We accept returns or exchanges under the following conditions:

  • The item must be returned within 7 days from the date of purchase.
  • The item must be unused, in its original condition, and in the original packaging with all tags and labels attached.
  • A valid proof of purchase (receipt or invoice) is required.
  • Returns or exchanges are only applicable for non-defective items that meet the above conditions.

2. Exchange Policy

  • Exchanges are allowed for eligible items within 7 days of purchase.
  • The replacement part will be provided based on availability. If unavailable, we will offer a refund or store credit.

4. Defective or Incorrect Items

If you receive a defective or incorrect item:

  • Notify us within 7 days of receipt.
  • We will arrange a replacement, refund, or store credit upon verification of the defect or error.

5. Return Process

  1. Contact our customer service team at +9109819821298 to initiate the return or exchange process.
  2. Provide proof of purchase and details about the item(s).
  3. Ship the item to 365, Sai Dham Wadi, Near Congress House,, Mumbai- 400004, Maharashtra, India, ensuring proper packaging to prevent damage during transit.
  4. Once we receive and inspect the item, we will process your request.

6. Refund Policy

We do not offer refunds for any products, except in exceptional cases such as:

  • Receiving a defective or damaged item.
  • Receiving the incorrect item due to our error.

In such cases, customers must notify us within 7 days of receiving the product. Any approved refund will be processed to the original payment method within 7 days after verification.

7. Contact Us

If you have any questions about our policy or need assistance, please contact us at:

  • Phone: +91 9819821298
  • Email: ashokpvalia@gmail.com
  • Store Location: 365, Sai Dham Wadi, Near Congress House,, Mumbai- 400004, Maharashtra, India